Frequently asked questions
Phase I: Questionnaire
Every Leclair Decor project starts with our questionnaire. We ask that you provide us with as much information as possible, including inspiration pictures and plans/photos if you’ve got them. This step is important as it helps us gauge whether our process and look are a match for your project.
Phase II: Discovery Call + Quote
If your project sounds like a good fit, our design manager will schedule a Discovery Call with you to discuss the project in more detail and make sure we’re the right people for the job. From there, we’ll submit a proposal which includes a quote for our professional fees as well as a realistic project schedule.
Phase III: Pre-Design
Once a contract is signed and your deposit is paid, we head into the Pre-Design phase. Because we are usually booked up several months in advance of our next availability, we use these months to take care of things like finalizing the budget + schedule, connecting with your builder + architect, and establishing the design direction.
Phase IV: Kickoff Day
Kickoff Day is the official first day of your project’s design phase. With some important pre-design items taken care of, we are ready to jump in head first and get started on the fun stuff.
Phase V: Interior Design
Based on the established budget and direction, we get to work designing your entire home, considering every single detail from garage doors to grout colours. After a few months of work, you’ll receive an emailed link to your design presentation.
Phase VI: Revisions
You’ll then have the opportunity to review the design plan and we can tweak things as necessary to make sure the design is just right.
Phase VII: Plan Package
Once we’ve received final approval on the design presentation and finishes, your design technician gets to work on finalizing the plan package for your builder. This is a lengthy and extremely detailed document that contains all the information your builder needs to execute our vision.
Phase VIII: Build Observation + Interior Decorating
Once construction is underway, we get started on your furniture and decor design. We start with having you approve an itemized budget and then get to work on the good stuff. When it’s ready, we’ll present your design and again make any tweaks necessary.
Phase IX: Ordering + Receiving
We order absolutely everything, and either receive & store it ourselves or arrange a receiving warehouse in your area. Our expediter tracks everything as it ships so we always know what’s arrived and what’s still on the way.
Phase X: Install Day
The best part: Install Day! When your builder has finished and handed off the keys, we coordinate with our movers and handyman to get everything moved in, set up, and ready for you. It’s all-hands-on-deck for a few days as we hang every picture, fluff every pillow, and prep your house for elevated living.